Thursday, June 14, 2012

Upcoming Webinar: Skills Training vs. Smile Training: Creating an Effective Learning Environment for Support



GoToAssist
Live Webinar
REGISTER
Webinar Series: [Support Summit 2.0] New Strategies for Elevating Your Support Team's Performance

Topic One: Coaching Your Support Team with Strength-Based Communication
On-Demand, Register to view

Topic Two: The "Quality Support Start": A New Approach to Metrics and Performance Management
On-Demand, Register to view

Topic Three: Skills Training vs. Smile Training: Creating a Learning Environment for Support
Date: Thursday, June 21
Time: 10 AM PDT

Speakers:
Rich Gallagher, Founder, Point of Contact Group
Rich Gallagher
Attend this interactive webinar series to learn:
  • How to coach your support team with strength-based communication
  • A new approach to metrics and performance management
  • Strategies for creating a learning environment for support
  • And more...
Reserve Your Complimentary Seat

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